UX Process in SLDC
Design Cycle
The UX process closely ties in with the vision and related requirements. The prerequisite of understanding the users becomes a key point along with the upcoming trends of technology that helps achieve the goal.
(image copyright: uxmastery and ezsitecms)
Journey Map
Order Outlook
User journey to research insights and gather findings to arrive at opportunities and pain points that can be converted to meaningful design solutions
Client:
Bloom Energy
©
Technology:
Figma, SF
IA, Navigation
Marvin
Mindmap to capture requirement to highlight related components.
IA and navigation evolved as per the requirement
Client:
HealthcareTriangle Inc
©
Technology:
Figma, React
Task flow and IA/Hierarchy
Microsoft, Scientist Workbench
Analysis of user scenarios and workflows revealed a task flow and hierarchy arrived at by chunking/IA
Client:
Microsoft
©
Technology:
Sharepoint, MS Visio
UX Strategy
ShoutMD
A Layered approach for creating a White labeled UX community platform for enabling Franchisors and Franchisees to collaborate and improve business using the power of community interactions
Client:
Shout MD
©
Technology:
CMS, Liferay, Salesforce, Badgeville
Persona
Sample
A Layered approach for creating a White labeled UX community platform for enabling Franchisors and Franchisees to collaborate and improve business using the power of community interactions
Client:
Shout MD
©
Technology:
CMS, Liferay, Salesforce, Badgeville
Experience Journey Map
Sample
Initial interactions with the users,staff and paitents provided useful insights that was used to create the journey map for improving the hospital experience.
Client:
HackensackUMC
©
Technology:
Adobe Photshop, Sketch
IA / Sitemap
Sample
The Expereience Map provided insights to come up with a road map and focus on touch points that the client identified as criitical to patient experience. The IA highlights thse touchpoints.
Client:
HackensackUMC
©
Technology:
iOS, Keynote